Patient
Reviews
★★★★★
“I saw a nurse practitioner for my problem and she was amazing! Very knowledgeable and so compassionate. I could tell she genuinely cared about helping me and getting me better. Definitely recommend.”
— Codie
★★★★★
“Staff is always friendly! Nurses are great! Easy to get into when you need vaccines or are feeling under the weather! I feel like the staff there cares more about people than my own doctor’s office! Johnston and Altoona have been my go-to places for Pre-Employment Vaccinations and for random illnesses. 20 outta 10!”
— Heather
★★★★★
“I have always had professional, fast, and friendly service here.”
— Mike
★★★★★
“Staff was very friendly. Took time to make sure I got the proper treatment, explained some options. To date, the best walk-in urgent care I’ve ever been to.”
— Kevin
★★★★★
“I have been to DoctorsNow many times over the last 6-8 years. I just went again recently for an eye infection & was in and out with medication in 45 minutes. I also recently did a Telehealth visit for COVID and it was so easy and helpful. Everyone who works here is helpful and compassionate.”
— Natalie
★★★★★
“Great service. Clean office. Helpful and friendly staff. No waiting.”
— Gail
★★★★★
“Everyone I interacted with was fantastic. From the front desk, the nurse, to the doctor, everyone seemed to care about me and the issue I was needing help with. I was in and out in under 30 minutes as well. Great experience!”
— Mya
★★★★★
“Fast, easy, and super friendly. When you're not feeling well, this is a great place to go. Thank you!”
— Brett
★★★★★
“I have used DoctorsNow in Altoona for the last three years. Whenever I go in, the patient access receptionist and the doctors always listen to what I have to say no matter what my illness may be. They are very courteous and the office is always clean. The longest I've spent in the waiting room to see a doctor is 30 minutes. If I could give them 10 stars, I would.”
— Lea
★★★★★
“We love DoctorsNow in West Des Moines! The clinic is open 7 days a week. Every time we’ve been here, it is very clean…and there has NEVER been a long wait time. You are greeted immediately by the front office staff, who get you checked in and review your insurance. The doctors who work there have always been so kind, knowledgeable, and professional. In my book, having a neighborhood resource like a DoctorsNow clinic for non-emergency questions, concerns, and illnesses sure beats ANY busy waiting room at an ER or Urgent Care! We are SO thankful for the administrative staff, nurses, and doctors who work at this office!”